Privacy Policy

Effective: July 2026

Airbackly helps you claim EU261 flight compensation. We take your privacy seriously. Here's what we do with your data.

1. Information We Collect

Flight data you provide: flight number, date, departure and destination airports, stop airports, and disruption details. You may optionally provide a booking reference.

Purchase data: processed securely by Apple and RevenueCat. We do not collect or store your credit card details.

Device data: anonymized device identifiers and IP address for fraud prevention and purchase verification.

Email (optional): only if you choose to receive your claim package by email.

2. How We Use Your Data

• Verify flight delays via AeroDataBox aviation API
• Calculate EU261 compensation eligibility
• Generate your claim package (legal letter + telemetry certificate)
• Verify your purchase entitlement with RevenueCat
• Send your claim package by email, if requested

Flight data is never used for advertising, profiling, or any purpose unrelated to your claim.

3. Third-Party Services

We use trusted providers to operate the service. Each processes data under their own privacy policies:

• RevenueCat — purchase processing (revenuecat.com/privacy)
• Supabase — claim data storage, encrypted at rest (supabase.com/privacy)
• AeroDataBox — flight telemetry verification via RapidAPI
• Resend — email delivery, if you provide your email

4. Data Retention

Claim data is retained for 90 days to allow you to re-download your package. After 90 days, claim records and associated flight data are permanently deleted. Purchase records are retained for the period required by applicable tax regulations.

5. Your Rights

You have the right to:

• Request a copy of your personal data
• Request deletion of your data at any time
• Withdraw consent for email communication

EU residents have additional rights under GDPR. To exercise any of these rights, contact us using the form on our Support page.

6. Security

All data is transmitted using HTTPS/TLS encryption. Claim data is stored in Supabase with encryption at rest. We do not share your data with third parties beyond the services listed above.

7. Children

Airbackly is not directed at children under 13. We do not knowingly collect data from children.

8. Changes

We may update this policy. Changes will be posted to this page. Continued use of the app after changes constitutes acceptance.

9. Contact

For privacy-related inquiries: support@airbackly.com